Refund & Cancellation Policy

Custom Orders

❌ No refunds on custom-made or personalized orders once production has started.

Cancellations

• Orders can be cancelled before production

• Cancellation requests must be made via phone or WhatsApp

Refund Eligibility

Refunds may be issued if:

• Order is cancelled before production

• Service cannot be delivered due to our fault

Processing Time

Approved refunds are processed within 7–10 business days.

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